Privacy policy

Totams ERP (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, website, and services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

1.1 Personal Information:
We may collect personal information that identifies you as an individual, such as:
– Name
– Email address
– Phone number
– Company name
– Job title

1.2 Non-Personal Information:
We may collect non-personal information about your interactions with our software, including:
– IP address
– Browser type
– Device information
– Log data and usage statistics

1.3 Data Provided by You:
When using Totams ERP, you may upload or input data, including sensitive business information. This data remains your property, and we process it only as necessary to provide our services.

2. How We Use Your Information

We use the collected information for the following purposes:
– To provide, maintain, and improve our software and services.
– To communicate with you regarding updates, features, and support.
– To ensure security and compliance with applicable laws.
– To analyze usage and improve user experience.
– For billing and account management.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

3.1 Service Providers:
We may share information with trusted third-party service providers who assist us in delivering our services, such as cloud hosting, payment processing, or technical support.

3.2 Legal Obligations:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or subpoenas).

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your information:
– The right to access, update, or delete your personal information.
– The right to object to or restrict processing.
– The right to data portability.
– The right to withdraw consent at any time (if processing is based on consent).

To exercise your rights, please contact us.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Afterward, we will delete or anonymize the data unless longer retention is required by law.

7. Third-Party Services

Our software may include integrations or links to third-party services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies for more information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes. Your continued use of Totams ERP after updates constitutes your acknowledgment and acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.